At Infinity Coins, we are committed to ensuring customer satisfaction and product authenticity. That's why we offer a hassle-free return policy for all of our coin and collectible products. If for any reason you're not completely satisfied with your purchase, simply contact us for a return merchandise authorization (RMA) number within 7 days of receiving your order.
Please note that all sales of bullion items are final and cannot be returned. However, we are always happy to buy back bullion products from you at the current market price.
For all other returns, the item must be in its original packaging and have not been removed. To ensure a smooth return process, we recommend that you send your return back to us fully insured with a tracking number. You will be responsible for the shipping costs and any risk of loss or damage during transit.
We offer two options for your refund:
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A gift certificate in the full amount of your purchase, excluding shipping costs, with no restocking fee.
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A refund to your original payment method. For credit card orders, we can only refund the card that was used to make the purchase. Orders paid by check will be refunded by check within 7-10 business days from receiving the return, but please be advised that a 10% restocking fee will be assessed for all refunded orders.
At Infinity Coins, we are dedicated to providing our customers with the best possible experience and are always here to help if you have any questions or concerns.