FAQ List

About Us -

Q: Who are we at Infinity Coins?
A: We're more than just your local coin dealer, we are your friends and neighbors in Idaho Falls. Our team of expert numismatists has deep roots in the community, years of experience in numismatics, and strong industry connections. We're dedicated to providing you with the best possible service and selection on a wide variety of coins, bullion, currency, and numismatic collectibles. Honesty and transparency are our top priorities, so you always know what you're paying for and what you'll receive. Our aggressive prices ensure that you'll get the best value for your money, making us the go-to destination for all your coin needs.

Q: Why choose Infinity Coins for your coin and bullion needs?
A: At Infinity Coins, we're not just your average coin dealer - we're your adventure-seeking, bold and fearless partners in the world of numismatics. As a locally owned and operated business in Idaho Falls, we've got the reach and buying power to offer you competitive prices that rival the big national companies, while still maintaining that friendly, down-to-earth atmosphere that only a local business can provide.

Q: How can I contact Infinity Coins?
A: You may contact us via Phone: 208-201-5007, Email: info@infinitycoins.com, or visit us at our physical location Address: 660 Northgate Mile, Idaho Falls, ID 83401 Mon-Fri 10am-6pm, Sat 10am-5pm

Product Information -

Q: What type of coins and bullion do you sell?
A: We are the ultimate destination for coin and bullion enthusiasts, offering an epic selection of rare coins, dazzling gold and silver bullion, collectible currency, and other numismatic and exonumia treasures. Whether you're just starting your collection journey or you're a seasoned pro, we've got the goods to take it to the next level.

Q: What is exonumia?
A: Exonumia refers to a fascinating and diverse category of collectibles that fall outside the realm of traditional coins & currency, such as tokens, medals, badges, and other objects that are related to currency but are not actually used as legal tender. These objects often have unique designs and historical significance, and can offer a glimpse into the cultural and social context of the time in which they were created. Whether you're a seasoned collector or just starting out, exploring the world of exonumia is sure to be a thrilling and rewarding experience.

Q: How can you be sure the coins you're getting are the real deal?
A: We've got your back! Our team of expert numismatists takes every effort to verify the authenticity of everything we sell. We only order from reputable companies and thoroughly check everything we purchase from the secondary market. If there's ever any doubt, we won't sell it - plain and simple.

Q: How do you ensure the coins you sell are accurately graded?
A: Our in-house grading expert, Kevin, has made numismatics his full-time career and has studied grading extensively. He uses ANA, PCGS, and NGC approved standards, as well as his own expertise, to grade every coin. If there are any problems, such as cleaning or damage, it will be clearly listed on the coin and priced accordingly. However, please keep in mind that grading is subjective and mistakes can happen. If you're ever unhappy with a coin, just let us know and we'll do our best to make it right.

Orders -

Q: How do I place an order?
A: Placing an order with Infinity Coins is a breeze. Shop online or visit our flagship store in Idaho Falls and let our team of experts guide you in choosing the perfect pieces for your collection. Our seamless purchasing process promises an effortless shopping experience.

Q: How do I track my order?
A: Once you've made your purchase, sit back and relax! We'll keep you updated every step of the way with a confirmation email containing a tracking number. Follow the progress of your shipment, watch as it travels to you, and anticipate its thrilling arrival with ease.

Payments -

Q: Do you accept credit and debit card payments?
A: We accept both credit and debit cards, but a 3% fee will be added to all card transactions for your convenience.

Q: Can I pay with a check?
A: Yes, we do accept checks. All check purchases are subject to our discretion and payment must be received within 5 days of the order. The product will be held for 10 business days for the funds to clear before shipping. Please call to confirm the check orders with us at 208-201-5007.

Shipping & Returns -

Q: What shipping services do you use?
A: Orders will be sent via a carrier of our choosing. We ship via USPS, FedEx, and UPS at our discretion. We will always ship by the safest method possible to ensure your goods get to you safely. Please allow ample time for your items to arrive. Please see our full Shipping Policy for more deatails.

Q: Does shipping include tracking & insurance?
A: We ship all orders fully insured, with tracking numbers. All orders over $100 are sent with signature confirmation.

Q: What is your shipping timeframe for online orders?
A: Standard Shipping is 5-7 days; Priority Shipping is 2-3 days; Overnight is 1 day.

Q: Can I return a coin if I'm not happy with it?
A: Yes, coins can be returned, but bullion sales are final. If for any reason you're not completely satisfied with your purchase, simply contact us for a return merchandise authorization (RMA) number within 7 days of receiving your order. To ensure a smooth return process, we recommend that you send your return back to us fully insured with a tracking number. Please see our Return Policy for more details.

Other Questions -

Q: Are there any hidden costs to worry about?
A: Absolutely not! We believe in fair and straightforward pricing, so the price you see is the price you pay. No sneaky fees, no surprises.

Q: What United States coins contain silver?
A: United States dimes, quarters, half dollars and dollars were minted in 90% silver until 1964. In order to save nickel for the war effort, war nickels 1942-1945 were produced in 35% silver (silver nickel production started part way into 1942). Half-dollar coins minted between 1965 and 1970 are 40% silver. With few exceptions such as specialty releases and bullion strikes, no US coins contain silver after 1971.

Q: Why should I buy precious metals such as gold and silver?
A: From smartphones to spacecraft, gold and silver are critical components in a range of industries and have been valued for centuries for their beauty and usefulness in a variety of practical applications; but beyond that precious metals can also act as a hedge against inflation. Unlike paper currency that can be devalued, precious metals have intrinsic value and can hold their worth over time. By adding gold and silver to your portfolio, you can protect your assets and maintain your purchasing power, making them a smart and reliable investment choice. Visit Infinity Coins today to explore our selection of precious metals and begin securing your financial future.

Q: Do you offer any appraisal or evaluation services for customers looking to sell their coins or collections?
A: Absolutely; we offer appraisals of your collection for banks, insurance, and estate purposes. These services range from verbal appraisals and quick consultations to written appraisals for legal or estate purposes. In addition to the appraisals, we can also offer assistance and advice in sorting, processing, and storing your collection or investments.